Thinking in social circles is about seeing in the perspective of a brand outward through its interlocking connections. Last month, wanting to gain insights about social circles, I started a social experiment called Social Circle Project. My experiment began with a theory that I can reach and relay messages to people whom I am not in acquaintance with using my social circle connections. I will reach those I don’t know through those I know. In order to measure the result, I made a goal that I would get 1,000 people to do two tasks for me in one month, to become a Fan of this project on Facebook, and tell someone else to become a fan as well.
Strategically, I chose this format for two reasons. With Fan Page application, Facebook enables me to track fan activity, monitor and collect other data such as demography, country of residence, etc. Secondly, I hate chain emails that end with “If you don’t forward this email to ten people, something bad will happen to you.” (That just creates bad karma.) Plus, with Facebook’s easy interface, the tasks are much more convenient. All the tools are planted at the fingertips—just click “Accept” and post the information on the Facebook status. Bing, Bam, Boom.

On March 7, 2010, Social Circles Project Fan Page was founded. My overzealous plan was in place—starting with a post to the project’s Fan Page along with a sugar-coated message about me needing a big favor on my Facebook status and let all my 122 friends light the fireworks. (122? Don’t laugh, I’m a very private person.)

Well, the fireworks didn’t really go off. It went sput, sput, pfff…
Almost a month later, I finally broke 250 fans. (Shhh, I think it’s funny too.) 25% of expected goal? Is this experiment a failure? Yes and no.
Firstly, a few of my predictions were confirmed true. My very first fans are those whom I speak to on regular basis. Also, after the first huge spike of fans rate without an aggressive campaign to follow, the fizz fizzles out quickly. Lastly, my favorite, I’m friends with too many skeptics.
Social Circle is about connection. Good brand connects people. I did not create a good brand. It was intentional—a controlled experiment. The brand was unknown—only two forms of advertising were used, social media and words-of-mouth. The participants were kept in the dark. None knew much about the experiment nor did they know that it could help me get an internship. The incentive was also controlled. What’s in it for you? Nothing, friends. You’ll do it because it makes me happy—yes, for the pure loyalty of a friendship. That worked! Within 4 days, the project reached its first 100 fans—80% of those, I’m already friends with on Facebook. Not bad at that rate? If I kept this up, I could reach 1,000 fans in less than a month. Sooner than my expected goal. Assuming that each of my 100 fans completed the second task by getting every single one of their 100 friends to join. Keyword, assuming.

Well, that did not happen.
The next one and a half weeks of the project inception, I let the first wave worked its course. I wanted to see how far my ripple effect would reach until it completely died down. The bubble bursted quickly (see graph below.) The momentum disappeared within the first week. Also, I limited all communication on Facebook—no post was released on the Fan Page to keep fan engaged and interested. No interaction. No mention of the name, Social Circle project on my Facebook status. At the end of the second week, the total fans slowly creeped up to 128 fans and halted. Without connection, the project stood still.

The second peak in total fans was induced by the aide of LinkedIn. I used my groups’ discussion boards to advertise my project. Few responded. Then, the third peak, I stole my roommate’s computer and used his Facebook account to invite all his 923 friends to join. Sneaky, sneaky. That got me about a hundred fans. As of April 9, 2010, the total fans stands at 255. On the bright side, that is twice the number of my Facebook friends.
Indeed, I failed to reach the goal of 1,000 fans, but I also did gain a greater insights about social circles because of this failure. It has forced me to examine my strategy of what actually went wrong, what went according to plan, and which theories were confirmed true. I was, in fact, in the eyes of the storm.
1. The strongest links to any social circle are those with loyalty based on connection. Brand loyalty is hard-earned, but the greatest.
2. Interaction creates connection. A great brand creates a conversation that connects the audience, which sustains the life of a brand.
3. Incentive is everything. A Fan Page that starts with “First 25,000 fans get a $500 Best Buy gift card,” is more likely to reach 1,000 fans in a month.
4. Word-of-mouth is still the most effective form of advertising. Those whom I have spoken to face-to-face, brought the most fans to the page while my outer circle of friends, only became a fan and ignored the second task.
5. People are often skeptical when asked to react, but within your inner social circle, you can ask them to do almost anything. Once again, all about connection.
6. You need more than a bag of tricks to sustain interest in a brand. It’s always a never-ending campaign. The minute the dialog subsides, the audience will lose interest.
7. We are all connected. Identify the connection and you can always reach those whom you don’t know through those whom you already know.
Social Circle Project will continue until it reaches the goal of 1,000 fans. To track its ambition or become a fan of this social experiment, please visit Social Circle Project Fan Page on Facebook.
-Andii Bunnag
jumpingyellow@yahoo.com